Patrícia Maria Pássaro de Carvalho, People Partner

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Early years and where you came from?

Born and raised in Lisbon moved to Margem Sul on my 13th birthday. That gave me a different life perspective and shaped my personality. It was in my new town I developed my taste for People (in general) and find ways to helped them solve problems. I started with volunteering work during the basic school, studied Sociology to try to understand society and fell in love with Human Resources in the middle of my path… and here I am!

How were you introduced to the world of the Portuguese tech industry?

I was introduced by a friend worked as junior software development at Novabase, 7 years ago.

Walk me through your work and what you are doing now in the tech industry.

At the moment I’m working for Onfido as People Partner. Onfido is the new identity standard for the internet. Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely.

As the People Partner, I am responsible for managing the employee experience and human resources for our Tech team based in Portugal (Lisbon and Évora office). My responsibilities include benefits administration, office management, creating cohesion between our HQ in London and remote offices, onboarding/offboarding, HR activities (from A to Z), business partnering, the performance review process, mentoring, Graduate Program and ensuring that our PT team has the resources and tools they need to be productive, motivated, and happy.

What part of what you do, you love the most?

Business partnering! That allows me a bigger involvement with people and our business.

How do you think that your background and knowledge impact the way you approach your work in the Portuguese tech industry?

My background and knowledge provide me the required understanding of the business and the people. That gives me the capacity to react to any problem and explore more solutions to the life of for the life of “my engineers”.

What advice do you have for young women that want to get into tech and don’t know where to start?

Teach Yourself relevant Tech & Human skills. Follow your interests and teach yourself about software and hardware in your free time. You’ll be able to add these skills to your resume once you’re competent at them, and they just might make the difference. Embrace Yourself with humble and motivation to learn things and share them, that will open you a different perspective in Tech world.

Walk me through a day in your life as a Portuguese women in tech.

My agenda is always well organized (at least that’s what I like to think), however, my time schedule is not 9 to 5 at all. I have established flexible hours to allow me to work with people around the world, and at the same time make time for me, my family and friends. A third of my day, it’s spent on meetings and calls, for the rest of the time I am working on solutions and proposals for Onfido employees. Most of the time, that implies collaboration with colleagues from other offices, like the UK, USA or Germany or many other countries around the world.

What’s the best advice you’ve ever received?

Even if you’re not comfortable, give it a try. Don’t hesitate. Take the opportunity!

What apps/software/tools can’t you live without?

Asana, Slack, Google Drive, People HR, Lattice, etc.

👉Find Patrícia on LinkedIn

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